Human Resources: has the internet made the human-centric impersonal? – Dr Justine Ferrer

It promised to make things more efficient, objective, and data-driven, but instead turned a human-centric discipline into an automated, impersonal system with new ethical and privacy concerns. To help us explore how people and technology work together, we’re joined by Dr Justine Ferrer, a Senior Lecturer in Human Resource Management in the Deakin Business School. http://www.linkedin.com/in/justineferrer In this episode, Justine joins us to discuss the evolving role of human resources in the age of technology, exploring the impact of automation and AI on HR practices, the balance between efficiency and the human touch, and the ethical implications of data privacy and surveillance in the workplace. We also look at the skills needed for future HR professionals, and the potential for AI to enhance rather than replace human roles in HR. 00:00 The Impact of Technology on Human Resources 02:57 The Shift Towards Strategic HR Management 06:00 Balancing Automation and Human Touch 08:47 Surveillance and Employee Trust 11:53 Data Privacy and Security Challenges 14:48 The Role of Small Businesses in HR Tech 17:57 AI, Bias, and the Future of Hiring 20:55 Skills for the Future of HR 23:43 The Ethical Framework for AI in HR 26:50 The Future of Human Resources If you like what you hear, please follow the show, leave a review, or let us know what else you’d like us to look into at ⁠⁠https://www.ruinedbytheinternet.com/⁠⁠